MRA Securities Limited - Official PSX Corporate Brokerage Entity

MRA Securities Limited is a premier financial brokerage house operating under Pakistan Stock Exchange (PSX) TREC Holder No. 090 and licensed by the Securities and Exchange Commission of Pakistan (SECP). Offering high-speed online equity trading across KSE-100, KMI-30, and All-Share indices, Roshan Digital Accounts (RDA) for Non-Resident Pakistanis, institutional equity sales, and dedicated investor support.

Room 708-709, 7th Floor, Pakistan Stock Exchange Building, Stock Exchange Road, Karachi 74000, Sindh, Pakistan. Phone: +92-21-32410114 | Email: info@mra.com.pk
MRA Securities Limited

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Investor Grievances Redressal Mechanism & Regulatory Escalation

MRA Securities is committed to fair treatment and rapid dispute resolution. In the event of an unresolved query, clients may contact our Compliance Officer at complaints@mra.com.pk or lodge an online complaint directly with the Securities and Exchange Commission of Pakistan Service Desk (SDMS) at sdms.secp.gov.pk or the PSX Investor Protection Desk.

Investor Grievances & Redressal

Procedure for lodging complaints and resolving disputes.

1. Contact Our Compliance Officer

The fastest way to resolve any issue is to contact our dedicated Compliance Officer directly.

Muhammad Zubair

Official Email: compliance@mra.com.pk

Official PABX: +92 21 36493123 Ext. 206, 207, 208

Official Direct Line: +92 21-32460707

Official Cell/WhatsApp: 0326-8291052

2. Feedback & Suggestions

We value your feedback. Please use the form below or visit our official feedback portal to submit your suggestions. or visit our official feedback portal to submit your suggestions.

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3. Details of Penal Action

During the period from July 2024 to date, following Penal actions have been taken against MRA Securities Limited:

  • The Appellant Committee vide Order dated April 08, 2025 reduced the fine from PKR 782,898/- to PKR 737,149/- including adjusted appeal Fees of PKR 5,000/- and directed to pay the penalty amount of PKR 732,149/- (Rs. 732,521/- after adjustments) by PSX Under Clause 10.15 and 13.4.1.(a) of PSX Regulations.
  • Penalty of Rs. 25,000/- imposed under Regulation 14.1 of NCCPL Regulations, 2015 on account of Inspection conducted under Joint Inspection Regulations dated April 03, 2025.

Source: mra.com.pk/penalaction.phpDownload PDF

4. ESCALATION (Regulatory Bodies)

If your complaint is not resolved to your satisfaction, you may lodge a complaint with the relevant regulatory authorities.

SECP SDMS
SECP SDMS

Service Desk Management System

PSX Complaints
PSX Complaints

Pakistan Stock Exchange

Source: PSX
KSE100168460+2592.79
ALLSHR101751+1336.31KSE3050346.1+827.62KEL5.51-0.11WTL1+0.01PIBTL13.46+0.27CNERGY12.36+0.15DSIL19.68+0.7PRL87.24-0.18KOSM5.46+0.1FPJM21.95+0.77TSBL2.21+0.08WAVESAPP7.19+0.05BOP28.98+0.09FNEL1.16-0.01LSEFSL3.85+0.53MLCF89.99+1.75TISL4.87+0.05SOYASUP28.5+0.32PPL218.49+2.01MDTL6.6-0.01PAEL33.19+0.18SPSL14.8-0.18OBOY16.01+0.66LSECL5.3-0.06FPRM14.36+1.31TOMCL27.3-1.22TRG52.96+1.51NCPL51.3+0.13NPL53.8-0.36PSX41.7+0.6SLM21.98-0.39SBL13.86+1UPFL25240+223.98PIAHCLB15178+178HCL980+29.95ELCM250.79+22.8PMRS370.35+15.11PKGS709.99+14.87DADX159.01+14.46SUHJ170.8+12.02TSML494.5+9.4OTSU360+8.33SSOM430.43-47.83SAZEW1613-44.9BTL801-44.45BUXL339.04-37.67HPL3933.3-36.8FIMM279.86-31.09KHTC260.57-28.95ISIL1800.1-22.76FASM308.1-21.9SFL980-19.98ALLSHR101751+1336.31KSE3050346.1+827.62KEL5.51-0.11WTL1+0.01PIBTL13.46+0.27CNERGY12.36+0.15DSIL19.68+0.7PRL87.24-0.18KOSM5.46+0.1FPJM21.95+0.77TSBL2.21+0.08WAVESAPP7.19+0.05BOP28.98+0.09FNEL1.16-0.01LSEFSL3.85+0.53MLCF89.99+1.75TISL4.87+0.05SOYASUP28.5+0.32PPL218.49+2.01MDTL6.6-0.01PAEL33.19+0.18SPSL14.8-0.18OBOY16.01+0.66LSECL5.3-0.06FPRM14.36+1.31TOMCL27.3-1.22TRG52.96+1.51NCPL51.3+0.13NPL53.8-0.36PSX41.7+0.6SLM21.98-0.39SBL13.86+1UPFL25240+223.98PIAHCLB15178+178HCL980+29.95ELCM250.79+22.8PMRS370.35+15.11PKGS709.99+14.87DADX159.01+14.46SUHJ170.8+12.02TSML494.5+9.4OTSU360+8.33SSOM430.43-47.83SAZEW1613-44.9BTL801-44.45BUXL339.04-37.67HPL3933.3-36.8FIMM279.86-31.09KHTC260.57-28.95ISIL1800.1-22.76FASM308.1-21.9SFL980-19.98ALLSHR101751+1336.31KSE3050346.1+827.62KEL5.51-0.11WTL1+0.01PIBTL13.46+0.27CNERGY12.36+0.15DSIL19.68+0.7PRL87.24-0.18KOSM5.46+0.1FPJM21.95+0.77TSBL2.21+0.08WAVESAPP7.19+0.05BOP28.98+0.09FNEL1.16-0.01LSEFSL3.85+0.53MLCF89.99+1.75TISL4.87+0.05SOYASUP28.5+0.32PPL218.49+2.01MDTL6.6-0.01PAEL33.19+0.18SPSL14.8-0.18OBOY16.01+0.66LSECL5.3-0.06FPRM14.36+1.31TOMCL27.3-1.22TRG52.96+1.51NCPL51.3+0.13NPL53.8-0.36PSX41.7+0.6SLM21.98-0.39SBL13.86+1UPFL25240+223.98PIAHCLB15178+178HCL980+29.95ELCM250.79+22.8PMRS370.35+15.11PKGS709.99+14.87DADX159.01+14.46SUHJ170.8+12.02TSML494.5+9.4OTSU360+8.33SSOM430.43-47.83SAZEW1613-44.9BTL801-44.45BUXL339.04-37.67HPL3933.3-36.8FIMM279.86-31.09KHTC260.57-28.95ISIL1800.1-22.76FASM308.1-21.9SFL980-19.98